Terms and conditions

Submitting the form creates an RGM-referenced request; it does not confirm availability or the journey. Riviera Green Mobility then sends the final fare, journey and special conditions. The contract is formed only after the client accepts that proposal and Riviera Green Mobility issues final confirmation.

Airport fares are per vehicle and one-way in either direction, for up to four passengers and terminals 1 and 2, subject to luggage volume. Outside fixed routes: €10 pickup fee + €2/km, €20 minimum. The Google route proposed at request time is used, the fare is rounded to the nearest euro and the estimate remains valid for 24 hours if unchanged.

A 20% surcharge applies by scheduled pickup time from 10:00 pm to 5:59 am. A baby or booster seat is €5. Tolls, parking, detours and stops are included only when stated in the final fare.

€65 per hour, minimum 1 hour. Each started additional half-hour is €32.50. Programme, area, expected mileage, tolls, parking and any long-mission driver expenses are disclosed before acceptance.

Payment is made in the vehicle by card or contactless, or in cash. No payment is requested when the form is submitted. Any deposit is disclosed before confirmation. An invoice or receipt is sent by email where required and on request.

15 minutes are included in town, at a hotel or station. For a monitored flight, 60 minutes are included from the actual landing time. After an attempted call or message, extra waiting is €15 per started 15-minute period. After several contact attempts, a pickup may be treated as a no-show after 60 minutes in town, at a hotel or station, or 90 minutes after the actual airport landing time.

Any changed address, time, passenger or luggage count, detour or stop is subject to availability and may produce a revised fare disclosed before acceptance. Cancellation is free up to 24 hours before pickup; 50% is due between 24 and 6 hours; 100% is due less than 6 hours before pickup or for a no-show.

Maximum four passengers. Cabin bags, large cases, child seats, oversized items and animals must be declared. Unsafe or incompatible loads may be refused. Smoking and vaping are prohibited. Dangerous, violent or illegal behaviour may end the service. Exceptional cleaning or damage may be charged on evidence.

Reasonable return costs may apply to lost property. Where necessary and after informing the client, an authorised transport professional offering comparable service may perform the journey. External, unforeseeable and unavoidable events may excuse delay or non-performance, subject to applicable law.

Passenger transport scheduled for a specific date is excluded from the general 14-day withdrawal right; this is separate from the cancellation policy above. Complaints should be emailed to rivieragreenmobility@gmail.com with the booking reference. Consumer-mediator details will be published before private-client bookings are accepted. French law applies, without removing any mandatory consumer rights.